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Legal

Everything you need to know

Corporate information and Financial Regulations

  • All the companies collectively referred to as James Hay part of Santander Private Banking UK, a member of the Abbey Group and the international family of Grupo Santander.
  • James Hay Insurance Company Limited is the provider of the James Hay SIPP products and the underlying framework for these products is the 'James Hay Personal Pension Plan' (the 'Scheme'). James Hay Insurance Company Limited is authorised and regulated by the Jersey Financial Services Commission (JFSC) – Registration Number 77318
  • James Hay Insurance Company Limited has appointed James Hay Pension Trustees Limited as Trustee of the Scheme and James Hay Administration Company Limited to administer the Scheme. James Hay Administration Company Limited is authorised and regulated by the Financial Services Authority (FSA) to operate the James Hay Personal Pension Plan FSA Registration Number 460698. You can check this authorisation with the Financial Services Authority at www.fsa.gov.uk/register or by calling them on 0845 606 1234

Company Registrations

  • James Hay Insurance Company Limited is registered in Jersey, Registration number 77318. Registered office: 19-21 Commercial Street, St Helier, Jersey, JE2 3RU
  • James Hay Pension Trustees Limited is registered in England, Registration number. 1435887
  • James Hay Administration Company Limited (JHAC) is registered in England, Registration number 4068398
  • The registered office of both James Hay Pension Trustees Limited, James Hay Administration Company Limited and James Hay is Abbey National House, 2 Triton Square, Regent’s Place, London, NW1 3AN. Telephone 0870 607 6000

Governing law

This site is governed by the laws of the country of the UK within which you reside and any dispute or action arising out of this site shall be determined in accordance with such laws.

Intellectual property rights

"Intellectual Property Rights" means any patents, copyright, database rights, design rights, registered designs, trade marks or service marks, trade names or know how (whether registered or not) and all rights or forms of protection of a similar nature existing anywhere in the world.

All Intellectual Property Rights on this site are owned by or licensed to James Hay, and may not be reproduced or copied except as set out below.

Copyright

The contents of this site are © Abbey 2007. The reproduction of any material present on this site is prohibited, except that you may print or download extracts for non-business use.

The material on this website may not be posted to bulletin boards, newsgroups or related sites.

Information only

This site is not, and should not be construed as, an offer to sell or invitation to buy, or the solicitation of any offer to buy any investments, securities or other products or services. The information and opinions provided on this site are for guidance only and are not intended to provide investment, tax, legal or accounting advice to you. The information and opinions should not be relied on as authoritative or definitive and whilst they have been compiled in good faith, there is no representation or warranty, express or implied, as to their accuracy or completeness. They should not be used as the basis of any decision nor as a recommendation of the products and services referred to on this website, nor their suitability. Use of this website cannot be a substitute for taking your own advice about your particular circumstances.

Privacy statement

If you apply for a product or service we will use your personal data in accordance with the consents that you give us when you apply for the product or service. In addition, if you use this site please note:

The secure section of the site is password protected and all of our online transactional services are protected by firewalls that protect from unauthorised access to our systems. You may be able to communicate with us securely within these areas (for other types of email please see below).

Reminders

James Hay would like to remind you that you are entitled to access information held about you and if found to be inaccurate, have information corrected and/or deleted. For further information please visit the website of the Information Commissioner at: www.dataprotection.gov.uk.

We will tell you if we intend to use your information for marketing purposes and we will give you the opportunity to opt out of such marketing if you wish.

James Hay is committed to keeping your personal information secure and confidential.

Phone calls

To help us improve our service, we may record or monitor phone calls. Calls will be charged at National Rates.

Internet email (i.e. which is not sent within a secure area)

You may Contact Us. by Internet email. Such emails are not a 100% secure method of communication. James Hay accepts no responsibility for any loss you may suffer as a result of interception. James Hay advises that you do not transmit any of your account information or account details by Internet email. We regret that we cannot send to you confidential information by Internet email.

Cookies

A cookie is an information file that we store on your computer. The cookie records information such as, how often and at what times you visit the website.

Your browser will allow you to disable cookies. However, if you do disable cookies you may find that your use of the site is impaired.
If you wish to disable cookies, please follow these steps:

Microsoft Internet Explorer v5

  1. Select Tools menu.
  2. Select Internet Options.
  3. Select on the Security tab and choose the Customer Level button.
  4. Find the cookies option and uncheck both types - 'stored' and 'per session'.

Microsoft Internet Explorer v6

  1. Select on Tools.
  2. Select Internet Options.
  3. Select on the Privacy tab and chooses Advanced Options button.
  4. Check the Override Automatic Cookie Handling tick box.
  5. Disable the First Party cookies by choosing the Block option.
  6. Disable the Third Party cookies by choosing the Block option.
  7. Uncheck the option to 'Always allow session cookies'.
  8. Select OK to confirm changes.

Netscape Navigator v4 and above

  1. Select on Edit on the menu bar and select Preferences.
  2. Choose the Advanced category.
  3. Choose the Disable cookies option and select OK to confirm Contacts.

If you believe any information on this site is inaccurate, have any suggestions on how the content of this site could be improved or wish to find out more information about any product or service please Contact Us.

If you have questions on a particular product or service please use the Contact Us details shown for that product or service.

Hypertext links

Certain hypertext links in this website may lead you to websites which are not under the control of James Hay. When you activate these, you may leave the James Hay website. These links are provided solely for your convenience and do not represent any endorsement or recommendation by James Hay.

James Hay accepts no responsibility or liability for the contents of any website to which a hypertext link exists and gives no representation or warranty as to the information on such websites. James Hay accepts no responsibility or liability for any loss arising from any contract entered into with any website to which a hypertext link exists.

No links may be created to this site without the express prior written consent of James Hay.

Changes

We will update the content of this notice from time to time. Please ensure that you visit this page regularly and refresh your browser to ensure your information is up to date.

Client responsibility

It is your responsibility to ensure that your computer is virus protected. James Hay accepts no responsibility for any loss you may suffer as a result of accessing or downloading information from this site.

Liability

James Hay excludes all liability whatsoever for any loss or damage howsoever arising to the full extent lawfully permitted, as a result of the use of this website or reliance on any of its contents; loss includes all losses, claims, liabilities, costs expenses (including legal fees) and damages of any sort whatsoever and whether or not reasonably foreseeable or avoidable.

James Hay accepts no liability for any loss that may arise if the products or services advertised within this website become unavailable.

The James Hay SIPP product is provided by James Hay Insurance Company Limited (JHIC), which has appointed James Hay Pension Trustees Limited (JHPT) as trustee and James Hay Administration Company Limited (JHAC) as scheme administrator. JHIC is registered in Jersey (Number 77318) at 19-21 Commercial Street, St Helier, Jersey, JE2 3RU, and JHPT (registered Number 1435887) and JHAC (registered Number 4068398) are both registered in England and have their registered office at Abbey National House, 2 Triton Square, Regent’s Place, London, NW1 3AN. JHIC, JHPT and JHAC are part of the James Hay group of companies, which is owned by Abbey National plc. JHAC is authorised and regulated by the Financial Services Authority (FSA) under Firm Reference Number 460698 and you can check this authorisation at www.fsa.gov.uk/register or by calling the FSA on 0845 606 1234.