Accessibility
This section includes information on the steps James Hay has taken to make this site accessible to all.
Standards of Compliance
Access Keys
Other Navigation Aids
Links
Images
Visual Design
Changing text size and images
Alternative ways to view Adobe Acrobat documents
Browser Compatibility
If you have any comments on the accessibility of our site, please Contact us.
Standards of Compliance
This site has been designed to be as widely accessible as possible.
- All pages have been created with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 1.0(WAI) in mind.
- In addition the site is subject to Abbey Website Accessibility Guidelines. These guidelines, in addition to the W3C Guidelines, take into consideration the International Standard Technical Specification (ISO TS 16071 – Guidance on accessibility of human computer interfaces) and British Bankers Association (BBA) Guidelines.
Access Keys
This website uses keyboard shortcuts, or access keys, to enable keyboard-based access to some commonly used links.
Normally, you can access these shortcuts by holding down the Alt key (PC) or Ctrl key (Mac) and then the access key you want. Some browsers may require you to input Enter or Return to confirm your choice.
The access keys defined for this site are:
- Skip Navigation;
- eSIPP Home;
- James Hay Home;
- Site Map;
- Accessibility;
- Legal Notice;
- Security Information;
- Contact Us;
Support for access keys differs between browsers. Please refer to your browser documentation for details.
Other Navigation Aids
- The main navigation links allow users to reach subpages quicker in graphical browsers. The navigation is still entirely usable in text-only and non-javascript browsers.
Links
- Wherever possible, links are written to make sense out of context.
- All links can be followed in any browser, even if scripting is turned off.
- There are no links that open new windows without warning.
Images
- All content images used include descriptive alternate text (alt) attributes.
Visual Design
- This site uses cascading style sheets for most of its visual layout.
- If your browser or browsing device does not support stylesheets at all, the content of each page is still readable.
- This site uses only relative font sizes, compatible with the user-specified text size option in visual browsers. See section Changing text size and images.
Changing text size and images
This section gives you instructions on how you can change the size of the text on this website to make it easier to read.
We also tell you how to turn the website images off, so you can read the text only. If you have a slow connection to the internet reading websites as text alone will reduce the time it takes to open a page.
The instructions are different for the two main types of browser (Internet Explorer and Netscape/Mozilla). There are also special instructions if you are using a Mac computer and alternative ways to view Adobe Acrobat documents.
The help facility on the toolbar of the browser you are using also contains information to assist you.
Choose which kind of browser you have
Instructions for Internet Explorer (Windows)
Instructions for Internet Explorer (Mac)
Instructions for Netscape/Mozilla (Windows/Mac)
Instructions for Safari (Mac)
Instructions for Mac OS X
Instructions for alternative ways to view Adobe Acrobat documents.
Instructions for Internet Explorer users (Windows)
To change the font size:
- Select Internet Options from the View OR the Tools menu depending on your browser.
- Select the 'Accessibility' button.
- Select one or more of the Ignore checkboxes so that it shows a tick (You can ignore our colours, font sizes or styles).
- Choose OK.
- Choose OK again to close Internet Options.
- Select the View option from the Menu bar.
- Select the Text Size option, Choose the text size you prefer.
If you want to remove the images:
- Select Internet Options from the View OR the Tools menu depending on your browser.
- Select the Advanced tab at the top right hand corner of the box.
- Scroll down to the Multimedia heading.
- Untick the box next to Show Pictures.
- Select the Apply button and then the OK button.
- You may have to refresh the page you are viewing for the images to go.
For more information, visit the Microsoft Help and Support site at support.microsoft.com
Instructions for Internet Explorer users (Mac OS X)
To change the font size:
- Select Explorer on the main menu.
- Select Preferences.
- Select Web Browser.
- Select Languages/Fonts - the fonts can be altered to your preferences.
- Select OK.
- Select the View option from the Menu bar.
- Select the Text Size option, Choose the text size you prefer.
If you want to remove the images:
- Select Explorer on the main menu.
- Select Preferences.
- Select Web Browser.
- Select Web Content, the show pictures option can be deselected="selected".
- Select OK.
Instructions for Netscape/Mozilla users (Windows and Mac)
To change your browser settings, you must firstly:
- Select Edit from the Menu Bar.
- Select Preferences. You now have the option to make various changes.
- Select Appearance.
- Select Font. You can alter the Variable and Fixed width Font to your preferred option.
- Select Colors, choose your preferred colours and select the OK button.
- You can also change the font sizes by choosing the View menu and selecting 'increase font' or 'decrease font' as desired.
If you want to remove the images:
- Select the Edit option from the Menu Bar.
- Select the Preferences option.
- Select Privacy & Security.
- Select the Images option.
- Unselect the box next to Accept all images and select OK.
Changing the size and the resolution of your screen (Windows)
Reducing the resolution of your screen will increase the size of the text.
To do this:
- From the start menu select Settings and Control Panel.
- In the Control Panel window, select Display, and then select the Settings tab.
- In the screen area section of the Display Properties dialogue box, move the slider marker to the left. This will effectively increase the text size.
- Enter OK to implement the changes.
Instructions for Safari users (Mac OS X)
To change the font size:
- Select the View option from the Menu bar.
- Select 'Make Text Bigger'.
- Select Safari on the main menu.
- Select Preferences.
- Select Appearance - the default fonts can be altered to your preferences.
If you want to remove the images:
- Select Safari on the main menu.
- Select Preferences.
- Select Appearance.
- Untick 'Display images when the page opens'.
- Close the preferences window.
Instructions for Mac OS X users
There are full instructions on making use of the various versions of the Macintosh operating system's accessibility features. These include resizing text, text-to-speech function and keyboard alternatives to mouse functions. For more information visit the Apple website's section for special needs http://www.apple.com/disability/
Alternative ways to view Adobe Acrobat documents
Some of the information on this site is presented in Adobe® Portable Document Format (PDF). Adobe provides a free online tool, which will convert a PDF file to text so that it can be read by screen reader software or an audio-enabled web browser.
To use this service, enter the web address (URL) of the Adobe Acrobat document you want to access at http://www.adobe.com/products/acrobat/access_simple_form.html
The document will be returned to, in text format, as a web page (HTML).
For more information on Acrobat solutions for accessibility visit http://www.adobe.com/products/acrobat/solutionsacc.html
Browser Compatibility
- All pages on this site validate to the W3C's XHTML 1.0 Transitional standard. As a result, this website will be compatible with the majority of existing and future browsers.
- Content is separated from style through the use of Cascading Style Sheets (CSS) and all pages use structured semantic markup. This means header tags are used for titles and subtitles and list tags are used for the navigation menu. The content makes more sense to text browsers, screen readers and browsers without CSS support.